Vabene

Vabene — For Premium Restaurants

The operating system for premium restaurants.

Reservations, CRM, loyalty, and private events — unified in one AI-native platform built for premium restaurants and multi-brand groups across Europe and the Middle East.

V

Your venue

Vabene agent · online

WHATSAPP
Any table for 4 tonight, around 8pm?
We have 8:30pm on the terrace, or 7:15pm in the main room.
8:30 terrace, perfect.
Confirmed. Table for 4, tonight 8:30, terrace. We look forward to hosting you, Sophie.

Reservation created · Guest profile updated · Zero manager intervention

“The next generation of restaurant software will not be American. It will be built in Europe.”

Being built with premium hospitality groups across Europe and the Middle East

The problem

Premium restaurants deserve better than what they have.

The software running the world’s best rooms was built for the internet of 2011. The industry has changed. The tools have not.

Software Built to Store, Not to Decide

The category was designed as a system of record. It logs guests, tracks reservations, files reports. The intelligence still lives in the manager who happens to be on shift tonight — and walks out the door when they resign.

A Stack That Fragments Every Guest

Reservations in one tool, guest data in another, loyalty in a third, events on a spreadsheet. For a single restaurant, it works. For a group of ten venues serving thousands of regulars, it is catastrophic.

A Contract That Owns You

Multi-year contracts. Sixty-day cancellation windows that are easy to miss during service season. Support that responded quickly at signup and stopped responding once the ink dried.

The platform

Built AI-Native. Built for You.

Not a database with AI features bolted on top. An operating system built from the first line of code around the intelligence that runs the room.

Unified inbox

Every Channel Answered, One Conversation at a Time

Phone, WhatsApp, email — a single inbox. The agent handles confirmations, changes, questions in eight languages. When something needs a human, it hands off with full guest context.

VoiceWhatsAppFull guest context

Unified inbox

VoiceWhatsAppEmail
Can we move tomorrow’s booking to 9pm?
Done — moved to 9pm. Confirmation sent in French.
VIP request · handed to ClaraFull context

One inbox · Every channel · Complete history

Guest 360, unified

One Guest, One Profile, Every Venue in Your Group

Visits, spend, preferences, allergies, consents — everything follows the guest across every brand in your group. The regular at your Paris venue is a regular at your London venue. Loyalty finally compounds.

Cross-venueCross-brandGDPR-native
S

Sophie M.

Tier Gold · VIP

One profile

14

visits

€4.2k

lifetime

3

brands

Paris venue8 visits · shellfish allergy noted
London venue5 visits · window seat preferred
Dubai venueFirst visit · anniversary May 12

Coalition Loyalty

The Loyalty Program That Actually Compounds

Guests earn at any brand in your group and redeem at any other. Points, tiers, personalised offers, referrals — orchestrated by AI across every venue. Compatible with your existing members-club platform via open API.

Multi-brandNative loyaltyMembers-club compatible
Sophie earns · Paris brand+180 pts
Sophie redeems · London brandTier Gold

One balance · Every brand · Members-club compatible

Private events (BEO)

Events, Weddings, Buyouts — Handled

Full Banquet Event Order management, native from day one. Contracts, deposits, floor plans, menu customisation, invoicing. No separate Tripleseat subscription. No spreadsheets.

Native BEOContractsNo Tripleseat needed
ContractSigned · e-signature
Deposit schedule30% · 40% · 30%
Dietary roll-up2 allergies · 1 vegan

Banquet Event Order · Full buyout · 120 pax

Agent Studio

Configure the Agent Like a Member of the Team

House rules, voice, escalation paths, brand personality. Set it up in one afternoon, test every scenario in the sandbox, watch it work the room like it has been there for years.

8 languagesEscalation rulesTest sandbox
VoiceWarm, unhurried · Éric
LanguagesFRENAR+5
Cross-venue suggestions
Escalate VIP requests

Sandbox · 8/8 scenarios passed

Inside the platform

Everything a premium restaurant group runs on.

Every panel below is real infrastructure — not slides, not concepts. The operating system that will run your rooms.

One agent, every channel

Your agent answers the phone and WhatsApp in eight languages. It books, modifies, cancels against live availability, and hands off to your team when the guest needs a human — with the full conversation already in context.

Live availability8 languagesHuman handoff

Live call

Listening…
“…a table for six, Saturday 9pm?”
Checking Saturday… 9pm is full — offering 8:15pm or 9:45pm.
Reservation confirmedBooked
For multi-brand groups

One guest. All your brands.

When Sophie dines at your Paris brand on Tuesday and your London brand on Friday, she is the same guest. Same preferences. Same allergies. Same anniversary. Same story — seen by one system, welcomed by two brands as if they were part of the same house. Because they are.

ParisTuesday · dinner
LondonFriday · dinner
DubaiNext month · event

One profile

Sophie M.

Tier Gold · 14 visits · 3 brands

Shellfish allergy · Window seat

Anniversary · May 12

One graph · Every guest · Every venue · Every brand

See how coalition loyalty works
The migration

Fifteen days. Guaranteed.

From your existing platform to Vabene live in fifteen days. If we exceed fifteen days, we refund the setup fees and the first three months of subscription. This is contractual, not marketing.

Import complete · 12,400 guest profiles migrated · 0 records lost

Limited access

Twenty-five Founding Partners. Not one more.

We are opening twenty-five slots for premium restaurants and hospitality groups across Europe and the Middle East who see what we see. Founding Partners are collaborators, not customers. Their questions drive the roadmap. Their operational reality shapes the interface.

12 of 25 slots committed

01

50% off subscription price. Locked for the lifetime of the relationship.

02

Priority product roadmap voice. Direct WhatsApp access to the founders.

03

Fifteen-day migration guarantee. Refund plus three months free if exceeded.

04

Public recognition. Your brand on our home page as the operators who made Vabene possible.

05

Optional geographic exclusivity within your microregion for the first twelve months.

Apply for the Founding Partner Program

A short application: your name, your venues, the size of your group, and the best time to talk.

Apply nowOr book a demo first
Security

Enterprise-Grade.

Guest data is hospitality’s most sensitive asset. Vabene treats it that way from the first line of code.

GDPR by Design

EU data residency (Ireland, eu-west-1). Consent history logged on every message. Right-to-be-forgotten built into the platform, not bolted on. Middle East data residency available in UAE North.

Enterprise Access Control

SSO (SAML/OIDC), per-role 2FA policies, full audit trail of every action — human or AI. Multi-brand permissions by venue, by brand, by region.

Payments You Can Audit

PCI SAQ-A scope. Card data never touches our servers. Every deposit traceable from booking to payout. Stripe and Adyen integrations native. SOC 2 Type II in progress.

Read the manifesto

Unreasonable hospitality, at scale.

Why we built Vabene. What we believe. Who it is for. A six-page manifesto on the future of premium restaurant software — and the tools the industry deserves.

Read the manifesto
Questions

Answers Before You Have to Ask.

More questions?

Talk to the founders. Not to a bot, not to a rep.

Contact us

Q4 2026. Founding Partners begin onboarding in October. Full production launch expected end of 2026 or early 2027.

Ready?

See what your restaurant becomes with Vabene.

A twenty-minute demo. No slides. No sales script. Just Vabene running against your reality — your venues, your brands, your questions.